Brandyn Townsend

Customer Care Specialist - Tire & Wheel Testing

As a Customer Care Specialist at our tire and wheel testing laboratory in Ravenna, Ohio, Brandyn supports clients with test program development, quoting, and project management. He is an operations liaison between clients and our testing team to ensure that programs are being conducted to plan and results are communicated efficiently.

Expertise: Tire and Wheel Testing

Brandyn joined Smithers over 7 years ago initially as a laboratory technician, conducting tire endurance, rolling resistance, and wheel testing. He’s been in the Customer Care Specialist role for 3 years. Prior to Smithers, Brandyn applied his automotive expertise at Summit Racing as a Senior Technical Sales Representative. Brandyn is currently pursuing his Bachelor of Mechanical Engineering Technology degree at Kent State University.

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